Description:

This position is responsible for completion of customs clearance documentation and processing of import documentation. This individual will act as a regular liaison with customers, other internal teams/departments and Customs personnel and will assist in ensuring that all entries are released, classified and billed accurately within service standards. In addition, this position will assist junior customs release staff with training and the completion of complex releases. Key Responsibilities (Supervisory/Materials/Information): Receive documents via email, fax and mail. Review documents for completeness (e.g. date, description, value) ensuring that all necessary documents have been received for processing. Determine account number, ETA and apply bar code to billing sheet. Enter required information into database system in order to produce entry; Contact clients, branches or other brokers if additional documents or information is required; Respond to calls and questions from internal and external sources. Trace shipments and set up pre-arrivals at Customs